Privacy Policy

Effective Date: 2025-03-15
Website: https://buffcityosap.store
Business Address: 312 Meadow Lane, Dellwood, MN 55110
Contact Email: [email protected]

At Buff City Osap, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information from you in several ways:

a. Information You Provide Directly:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party gateways)
Order details and customer service messages

b. Automatically Collected Information:

IP address
Browser type and version
Pages visited and time spent on the site
Device type and operating system
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and ship your orders
Send order confirmations, shipping updates, and support messages
Respond to customer service inquiries
Improve our website and product offerings
Send marketing emails or promotions (only with your consent)
Prevent fraudulent transactions and ensure site security

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third parties in these limited situations:

Payment processors (e.g., Stripe, PayPal) for secure payment transactions
Shipping carriers to fulfill your orders
Email marketing services (e.g., Mailchimp) if you opt into our newsletter
Analytics providers (e.g., Google Analytics) for site performance tracking
As required by law or legal processes

All third-party service providers are required to protect your information in accordance with applicable laws.

4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your cart and preferences
Analyze site traffic and usage
Improve website functionality

You can manage cookie settings through your browser. Disabling cookies may affect site performance.

5. Email Marketing

If you subscribe to our newsletter, we may send occasional emails about new products, promotions, or news. You can opt out at any time by clicking the “Unsubscribe” link in any email or contacting us directly at [email protected].

6. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

SSL (Secure Socket Layer) encryption
Secure payment processing via PCI-compliant providers
Limited access to sensitive information by authorized personnel only

Despite our efforts, no online system is 100% secure. Please use the internet with appropriate caution.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your personal data (subject to legal and operational needs)
Opt out of marketing communications

To exercise any of these rights, email us at [email protected].

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Address: 312 Meadow Lane, Dellwood, MN 55110
📞 Phone: +1 (612) 751-2196