Shipping Policy

Buff City Osap
Effective Date: 2025-02-19

We aim to provide you with a seamless and reliable shopping experience. Below you’ll find our shipping policies for orders placed on our website.

1. Order Processing Time

Orders are processed and shipped Monday through Friday (excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Please allow 1–3 business days for us to process your order before it is shipped.

2. Shipping Methods and Delivery Times

We offer several shipping options, including standard and expedited services. Shipping times may vary depending on the shipping method and delivery location.

Standard Shipping (3–7 business days)
Expedited Shipping (1–3 business days)
Priority Shipping (1–2 business days)

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s progress.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. You can view the shipping cost before completing your purchase.

4. Shipping to P.O. Boxes

We do ship to P.O. Boxes within the United States, but please be aware that delivery times for P.O. Box addresses may be longer due to restrictions with certain carriers.

5. International Shipping

Currently, we only offer shipping within the United States. We do not ship internationally at this time, but we hope to offer international shipping in the future. Please stay updated by subscribing to our newsletter.

6. Order Tracking

After your order ships, you will receive a tracking number. You can track your order by visiting the carrier’s website and entering your tracking information. If you have trouble tracking your package or need assistance, feel free to contact our customer service team at [email protected].

7. Shipping Delays

While we work hard to ensure timely delivery, delays can occur due to weather, holidays, or issues with the carrier. We are not responsible for delays caused by external factors, but we will do our best to keep you updated on any shipping issues.

8. Lost or Damaged Packages

If your order is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue, and in the case of a lost or damaged item, we will offer a replacement or refund.

9. Local Pickup

Currently, we do not offer local pickup for orders placed on our website. All orders must be shipped to the address provided at checkout.

10. Contact Us

If you have any questions about our shipping policies, feel free to reach out to us:

📍 Address: 312 Meadow Lane, Dellwood, MN 55110
📧 Email: [email protected]
📞 Phone: +1 (612) 751-2196
🌐 Website: https://buffcityosap.store